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What services does Sucuri offer?

Sucuri offers a range of services including website security monitoring, malware cleanup, a web application firewall (WAF), and performance enhancements through its content delivery network (CDN).

How does Sucuri help in malware removal?

Sucuri provides unlimited manual cleanup services for malware, ensuring quick resolution by experienced security analysts, and offers a 30-day money-back guarantee on restoring and repairing hacked websites.

What types of plans does Sucuri provide?

Sucuri offers various plans tailored for different needs, including Basic, Pro, Business, Junior Dev, and Multi-Site & Custom plans, catering to bloggers, small businesses, and larger enterprises.

Is Sucuri suitable for eCommerce websites?

Yes, Sucuri provides specialized security solutions for eCommerce websites, ensuring their protection against potential hacks and vulnerabilities that could compromise customer data.

Can Sucuri improve website performance?

Yes, Sucuri can enhance website performance by utilizing its CDN, which can improve page speed by an average of 60% while reducing server load.

What is the response time for security incidents with Sucuri?

Sucuri offers different response times based on the plan chosen, with the Business platform providing the fastest response time for malware cleanups and frequent security scans.

Q: How often does Sucuri experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Sucuri outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.